Terms of Service

Effective date: March 2026  ·  V-Architect, Karachi, Pakistan

Agreement to Terms

By using any service, chatbot, website, or software product provided by V-Architect ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, please discontinue use immediately.

These Terms apply to all visitors, users, and clients of V-Architect's services, including the WhatsApp AI auto-reply service and web services available at v-architect.tech.

Service Description

V-Architect provides the following services:

The WhatsApp AI service is designed to assist with customer inquiries. It does not replace human judgment for critical business or legal decisions.

Payment Terms

PlanDescriptionBilling
StarterWhatsApp AI bot setup + 1 month supportOne-time payment
MonthlyOngoing bot hosting, maintenance & updatesMonthly in advance
CustomEnterprise or multi-channel solutionsAs agreed in writing

All payments are due before service activation. Accepted payment methods include bank transfer, JazzCash, EasyPaisa, and USDT (crypto). Invoices are issued in Pakistani Rupees (PKR) unless otherwise agreed.

Late payments beyond 7 days may result in temporary suspension of the service.

Cancellation Policy

Client cancellation: You may cancel your monthly subscription at any time by contacting us via WhatsApp. Cancellation takes effect at the end of the current billing period. No refunds are issued for partial months.

Setup fees: One-time setup fees are non-refundable once work has commenced.

Cancellation by V-Architect: We reserve the right to terminate service with 7 days' notice if:

Acceptable Use

You agree not to use our services to:

Violation of acceptable use terms will result in immediate termination without refund.

Limitation of Liability

V-Architect provides its services on an "as is" and "as available" basis. We make no warranties, express or implied, regarding uptime, accuracy of AI responses, or fitness for any particular purpose.

V-Architect shall not be liable for:

Our total liability to any client for any claim shall not exceed the total fees paid by that client in the 30 days prior to the claim.

Intellectual Property

All software, AI models, scripts, and systems developed by V-Architect remain the intellectual property of V-Architect. Clients are granted a non-exclusive licence to use the deployed service during their subscription period.

Content provided by the client (business info, FAQs, product details) remains the property of the client.

WhatsApp Platform Compliance

Our Service operates on Meta's WhatsApp Business Platform. Clients and end users must comply with WhatsApp's Business Policy. V-Architect is not responsible for Meta's decisions to restrict, suspend, or ban any WhatsApp Business number.

Governing Law

These Terms are governed by the laws of the Islamic Republic of Pakistan. Any disputes shall be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to the courts of Karachi, Pakistan.

Changes to Terms

We may update these Terms from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of the Service after an update constitutes acceptance of the revised Terms.

Contact Us

V-Architect

Karachi, Pakistan

WhatsApp: +92 328 921 3374

Website: v-architect.tech